We are committed to keeping your details private.

On December 21st, 2001, the Australian federal government’s national privacy principles came into effect to protect individuals from having their personal information misused by organizations. The legislation covers the collection of information from consumers from December 21st onwards. If you would like more information on this legislation go to www.privacy.gov.au.

Any information that is collected in relation to you, is kept strictly secured. We do not pass on, sell or swap any of your personal details with anyone one else other than to dispatch your goods. We use this information to identify your order, provide you with our newsletters, if you have agreed, and personalise your shopping experience. 

We may use information gathered to keep customers up to date with new products, offers and prices that are available. These offers may be based on information you have provided and on your history with us as a customer. If at any time you would like to be excluded from mitchandmark.com mailings you can contact us on enquiries@mitchandmark.com with your request to be unsubscribed.

When you register online with mitchandmark.com to use our online store, or choose to submit your details when visiting our website, or purchasing from mitchandmark.com, you give us your consent to process and use such submitted personal data in accordance with this privacy policy.

The mitchandmark.com website is accessible to people of all ages. We are mindful that some customers who register as members may be under the age of 18. In the interests of their personal safety, we urge children to check with their parents before entering personal information on any website and ask parents to discuss these issues with their children.

You must not provide personal information to mitchandmark.com about another person, unless that person has authorised you, to collect, use and disclose personal information about that person.

The mitchandmark.com website uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart.

Our website collects personal data to power our site analytics, including:

·         Information about your browser, network, and device

·         Web pages you visited prior to coming to this website

·         Your IP address

This information may also include details about your use of this website, including:

·         Clicks

·         Internal links

·         Pages visited

·         Scrolling

·         Searches

·         Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

·         These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

·         These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

·         Billing and shipping address(es)

·         Details about your orders (for example, your shirt size)

·         Email address

·         Name

·         Phone number

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

·         You enter your email address at checkout, or are logged into your Customer Account.

·         You add a product which is in stock to your shopping cart.

·         You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email.

The email will link back to this website, where you can pick up where you left off and complete your purchase.

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

·         You’ve created a Customer Account

·         Your Customer Account password has been reset or updated

·         You’ve made a purchase

·         Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

·         Information about your browser, network, or device

·         Your IP address

When you buy something on this website, we collect personal information from you to fulfil the order. We may collect information like your:

·         Billing and shipping address

·         Details relating to your purchase (for example, your shirt size)

·         Email address

·         Name

·         Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

·         Information about your browser, network and device

·         Web pages you visited prior to coming to this website

·         Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

mitchandmark.com may store and disclose information allowed or required by applicable law. This means that we may make disclosures that are necessary or advisable to conform to legal and regulatory requirements or processes and where the protection of the rights, safety and property of customers, suppliers, staff or the public is deemed necessary.

Every care is taken that correct details are displayed on this website however  mitchandmark.com not be held responsible for any pricing errors or omissions.


mitchandmark.com uses appropriate security measures to protect the information you provide to us. However, while we take reasonable steps to protect this personal information from unauthorized access, use or disclosure, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and you will not hold us responsible for any breach of security unless this breach is due to our negligence.

Access, Accuracy and Retention

You are entitled to request access to and correction of all personal information you provide us. You may ask that your name and personal information be removed from the mitchandmark.com marketing database, please email enquiries@mitchandmark.com.

Acceptance of privacy Policy and Modifications

By accessing and using the mitchandmark.com website (including purchasing items through our website and on-line store) you consent to our collection, use and disclosure of your information as described in this privacy policy. mitchandmark.com reserves the right occasionally to make changes to our privacy policy or practices. We will post the updated policy on our website, and thus we encourage you to review this page from time to time, particularly when using the online store.